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Managed Services
For small to medium sized businesses the cost of downtime due to unreliable IT systems can be significant. By having your IT services outsourced to PnP aims to ensure that your system is strategically aligned to your business goals.
We think of our ourselves as an extension of your business. By maintaining control of your critical systems through our virtual IT services, we are able to proactively manage your IT infrastructure.
For organisations that have smaller IT departments or a single IT resource, PnP Managed Services can relieve them of the time consuming task of ongoing IT systems maintenance, allowing them to concentrate on the core business objectives - the ones that generate revenue. From a businesses point of view, this significantly reduces the risk of depending on one or few resources.
Benefits
Outsourcing IT services is growing at a rapid pace throughout the world, with more and more companies recognising the benefits of:
Lower and increased predictability of IT costs
With the current financial crisis putting capital in short supply, investment in all business areas including IT infrastructure is increasingly becoming squeezed. Managed Services becomes a low risk alternative as companies will only be paying for infrastructure that they need. IT costs will be reduced through:
• Increasing the ‘shelf life’ of local desktops through ongoing maintenance and the shift of resource use to the servers so that applications no longer reside on the desktop.
• Reducing IT maintenance expenses as managing the network, security and data backups and technical support are included with your Managed Service solution.
Depending on the solution chosen, support costs are predictable and can be easily budgeted.
Reduce key person dependence
PnP Managed Services can relieve you of the time consuming task of constantly maintaining your IT system. Through outsourcing your IT maintenance to us, you will have access to our helpdesk 24/7 and be able to reduce the risk of solely depending on one or few internal resources.
Focus on the business with worry-free IT support
Our internal system provides a 360 degree view of our client’s infrastructure to proactively identify key risk areas, preventing problems before they occur. When challenging problems do arise the consistent approach adopted by our experienced technical engineers ensures that these problems can be resolved quickly. This means that you can focus on your business objectives rather than worrying about the maintenance of your IT systems.
Latest patches and features
The ongoing maintenance support packages include automatic upgrades which ensure that clients are always working with the latest security patches and feature sets.
Rapid provision and deployment
Standardised implementation and network configuration processes reduce the time required to go live by streamlining tasks related to networking, hardware, software and data management, bringing new users online in minimal time.
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