Accessible from Microsoft Outlook and the web, Microsoft CRM is designed to help your sales, marketing and service team collaborate for increased customer effectiveness.

INCREASED SALES
Microsoft CRM will provide your sales team with the tools they require to become more rigorous in their day to day work. It will provide your sales manager with the tools to monitor and manager the sales process. This will give you the edge in that will allow you to increase sales

AUTOMATE BUSINESS PROCESSES
A built-in workflow engine with customizable templates and rules allows you automate your sales and customer service units.

MAKE SOUND DECISIONS
Microsoft CRM provides detailed reports and a complete sales and support history, to help you identify the opportunities, trends, and potential problems.

WORK FROM OUTLOOK OR THE WEB
With Microsoft CRM, salespeople can access full sales functionality from Microsoft Outlook. Whether they're online or offline. They can perform their daily work from any location using a Web browser.

SHARE THE KNOWLEDGE BASE
Integrated Sales and Customer Service modules provide your employees with complete and updated view of key customer history across the enterprise. Share ad hoc information to ensure rapid response to sales opportunities and service requests