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PnP is committed to the ongoing involvement and support of your organisation. We believe that education and skill transfer to your personnel ensures you get ongoing value from your investment.
PnP provides two support models:
Support As Required
PnP has a vast pool of Systems’ Engineers to assist you when IT issues arise that you do not have the in-house time or resources to address. We send out a technical expert as soon as you alert us of the problem or can talk you through the process of getting your system up and running again over the phone.
Total Service Responsibility
PnP’s Managed Services provides professional IT solutions for clients who feel that an external organisation can provide a more effective level of support than they would be able achieve internally.
PnP’s Managed Services provides national support that is flexible, customer focused and tailored to each client's individual demands. PnP Solutions provides consistent service levels, is highly responsive to client needs, and can rapidly adjust to changing business demands. |
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